Thursday, January 15, 2009

Countertop Repair. Laurinburg, NC. Heat Damage.



Countertop Repair, Laurinburg, NC. Heat damage. This countertop, as you can tell, has a little problem. It fell victim to holiday cheer. Here's what I mean.

Holidays are a time to really give your kitchen, particularly your countertops, as real workout. All of the baking and boiling and broiling and crock potting and candy making can be very uplifting and enjoyable but countertops often get the most damage during those times.

This countertop was cracked totally in two while the homeowner was making peanut brittle candy for Christmas. She told me she had been looking for a slab of marble to roll out the candy mixture. She could not find one and thought that it would probably be just fine to flop the candy mixture down on the countertop. She had never been told about the kind of damage that can occur when you mix very hot heat with solid surface countertops.



It's bad enough when you have one major crack, even worse if you have more than one crack. This kitchen had another major cracking episode. This one was not caused by candy making. It is just a typical cooktop cutout crack. Of course, this one needed to be repaired too.

It was a pretty long day but finally the cracks were all fixed and the kitchen was back to normal. Here's the pics.
Before




After




Unfortunately, she learned the hard way like so many before her. Fortunately, she found Complete Solid Surface Refinishing and had her countertop repaired. Now all is well. Her top is no longer cracked in half and she has been educated about the hazards of excessive heat on her solid surface countertops.

Countertop repair, Laurinburg NC. By Complete Solid Surface Refinishing.

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Monday, November 24, 2008

Sink Replacement. From Solid Surface To Granite Composite.

This is the finished product.


Any time you are doing a sink replacement it is a fairly big job. What makes a sink replacement job even bigger, meaning more labor intensive, is when you are changing to a different sink model than the one you started with.

In other words, if you have a sink that needs to be replaced and it is a Corian 850, it is an easier more straight forward job if you replace it with another Corian 850 bowl. Lately I have had several customers that have had one type of sink to start with and then they wanted to change to an entirely different type of sink.

Here is an example of one customer that fits that description and some details about just how tough it is to pull off a job like this one.

First, the customer had a solid surface material that they don't even make any more. It was Etura. That presented a problem in trying to find a replacement sink that was identical to what she already had. Most solid surface sinks are standard sizes of around 30"x16" or maybe even 30"x 18". There are many models and manufacturers and some are a little bigger or smaller than what I just mentioned but most are in that ballpark.

Etura, during their short lifespan, decided to make their sinks be out of the normal spectrum of measurements that are used. I think it was 32"x 18". That means that we would have to shrink the hole to accomodate a new solid surface sink from a different manufacturer.

Normally, I would just jump in there, shrink the hole, install the new sink, enjoy the customers glee for a little while and then hit the road. Of course that could not happen on this one because as I said, they no longer make Etura so getting any material to shrink the hole with was impossible.

There are about 5 gazillion different sinks that would work if we were going to just opt for a drop in sink in it's place. Naturally though, the customer always had an undermount sink and she absolutely did not want a drop in sink, most of my customers think the same. If they have had a drop in sink before they will do everything in their power not to have one again. They just love the undermount sinks for their ease of use and the smooth transition from the countertop down into the sink with no "crumb catching" lip sticking up through the countertop.

We had to search long and hard for an undermount sink that would not only be large enough to take up the oversize hole that would be there after we removed the old sink, but it also had to be able to fit into her sink cabinet base. I spent countless amounts of time searching online and in catalogs looking to find something that would work but always ran into some type of problem. Color, size, material or style. There just always was something that disqualified each type of sink that we came up with.

Finally, I contacted a company you may have heard of called Ferguson inc. I was dealing with the Winston Salem, NC location 336-759-0253. I talked to Latonya Peeples and told her all of the hurdles that we faced in our project. After several rounds of phone tag and emails, Latonya sent me an email with a sink that she thought might just fit the bill. The sink was a Blanco granite composite model 513-441. I got with my customer and she loved the sink style and color, and I was happy because the dimensions were going to make it possible for me to complete this job and give the homeowner exactly what she wanted. I probably would have never found the right sink if it wasn't for Latonya's help. I had looked all over the internet and found several that were similar but just not what we needed. Thanks Latonya.

This is the sink that she needed to replace.




The sink cracked and it was leaking to the point where she could not use it. She had looked around to find someone to repair the sink for her. What you see here is the "repair". Someone showed up to smear some nasty goo on the crack and then called it "fixed". AHHHH! That is not fixed! That's just ugly goo smeared on a crack. Then, they even made her pay for it!



This particular type of sink replacement calls for a lot more job site preparation than many other types do. As you can see, all of the plumbing has been removed from the sink and the cabinets have been cleared out.
Next, I lay out my lines for cutting out the opening of the new sink. In many cases I would just cut out the deck while the old sink is still attached. In this case though, I have to first cut the existing sink free from the countertop and then cut my countertop deck to the correct dimension fo the new sink.


I have to put up a lot of plastic and then get in there with a dust mask and vacuum equipment. Dustless equipment does not collect dust very well for the types of things I will be doing so I have to take every measure possible to contain the dust for my customer.


I have cut the sink free from the countertop here. Now I need to wrestle it out of the cabinet and start working on making the new cutout to accomodate the new undermount sink.






I made a template for this cutout instead of just trying to cut to the lines by hand. It is faster and more accurate with less finish work to do.



This is the finished cutout.



This was a very long work day and after many hours of working I kind of let the whole photo documentary fall by the way so I could get the job done. Some of the things that the pictures did not show you are as follows.

1. Once I got the old sink out of the cabinet, I had to cut out the cabinet wall on the left side of the sink. That was the only way to make room for the new sink to be put into the proper place.

2. I also had to cut out a "scoop" in the cabinet wall on the right side of the sink so the sink could be wiggled into position. I only needed about another 1 1/2" which is good because the dishwasher is there and we only could gain about 2" extra. That was pretty close.

3. I had to make an elaborate support system to hold the new granite composite undermount sink in place.

4. Once the sink was installed and all of the plumbing was reconnected I then had to replace the cabinet wall that I had to cut out on the left.

If you look closely you may notice that the sink is not exactly centered in the cabinet. That is because the original sink was not centered in the cabinet. Since the holes for the plumbing were already drilled into the countertop and there was no material available to allow me to "move" any of the holes, I had to work off of the center hole that was already there. (That note is for you eagle eyed craftsmen out there that would have spotted that in the picture!)

It was a major job and a very long day but that is what makes you feel like you've accompolished something substantial. I was happy with it and most importantly, the homeowner was happy with it and has been more than happy to pass my name around to others interested in having some out of the ordinary things done to their countertops.

This is the finished product.



Another job by Complete Solid Surface Refinishing in beautiful North Carolina.

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Sunday, September 21, 2008

Countertop Repair. This Is Why You Need A Specialist.

You find out that you have a crack in your solid surface countertop. Naturally, you want to find someone to fix the crack for you. You call all over the place looking to find someone to fix the crack and you discover that this is not the kind of job that most handymen and local contractors will take on for you.

Eventually you start calling around to solid surface countertop fabricators and you discover that most of them are not interested in sending one of their fabricators out to help you either. Why is that?

Here are a couple of reasons why this happens.

  • Most fabricator shops have a large overhead and lots of new fabrication and installation to get to. This is what pays their bills. If they have a guy in the shop that is generating $1000.00 a day in revenue for them by fabricating, they probably will not want to take him out of the shop to do a repair for $400-$500.


  • A lot of fabrication shops have great fabricators that can build magnificent countertops practically in their sleep. However, they may scratch their head in bewilderment at the thought of doing a countertop crack repair on a countertop that is already installed in your home.


    1. Now, you may find someone that says they can fix the crack for you but that is not what they do on a regular basis. Everybody has to start somewhere but do you really want someone to use your kitchen as their training ground to develop their skills?



      Don't get me wrong. I am not saying that they are trying to get one over on you or anything like that. In fact, they may be very well intentioned and only be trying to help you. But, when it comes to your substantial investment in your countertops, you don't care about good intentions. You care about good results. This is why you need a countertop repair specialist to repair your solid surface countertops.



      Here is a perfect example of a bad solid surface countertop repair. Not only is it ugly, it did not hold for very long. Notice the different color stripe and the squiggly crack that is coming right off of the repair strip.



      The reason there is a different color stripe is because whoever repaired it used the wrong color material. Not just a different dye lot, a whole other color of white. I do have to admit, sometimes matching white material when there is none left by the original fabricator can prove to be very tricky. That is why you need a countertop repair specialist. They can figure these things out ahead of time and usually prevent these types of results from happening.

      Fortunately, these homeowners were able to find Complete Solid Surface Refinishing to come and make the new repair. That is all we do. Solid surface countertop repair. Nothing else. We were able to get to the bottom of the color match delema and make a great repair for them.

      At the time of repair, I had not been out to their home before. They told me basically what they had over the phone and I showed up with several shades of white solid surface to make the repair. Guess what. Out of all the material that I brought with me, not one single piece of it was a match. Did I go ahead and make the repair with the wrong color? Of course not.

      They a seperate desk top in their kitchen that was made from the same material. Their main countertop had a tile backsplash which was no help to us. However, their desk top had a backsplash that was made from the same solid surface material. I was able to remove the sidesplash from the wall and "harvest" that material for the repair.

      Here is the end result.


      The customers were very happy with the results and I was very happy to help.

      Another great repair done by Complete Solid Surface Refinishing in beautiful North Carolina.